Refund policy
As we offer digital products that are delivered immediately after purchase, we have a no-refund and no-return policy for all digital downloads. Once the files are accessed or downloaded, they cannot be returned or refunded due to the nature of the product.
However, we are committed to ensuring your satisfaction. If you experience any issues with the products you purchased, such as missing files, technical issues, or problems with the download, please reach out to us at [mnkcreativeplanners@gmail.com], and we will gladly assist you in resolving the issue as quickly as possible.
Conditions for Refund Requests
- Defective Files: If you encounter corrupted or damaged files, please contact us within 3 days of purchase. We will work to resolve the issue by providing new, working files or offering a suitable solution.
- Download Issues: If you experience difficulties accessing or downloading the digital product, please notify us, and we will provide assistance.
- Error in Product Description: If the product you received does not match the description provided on our website, we will review the issue and offer an appropriate solution.
How to Contact Us for Issues
If you experience any problems with your order, please contact us at:
Email: mnkcreativeplanners@gmail.com
We will respond to your request within [24-48 hours] and work with you to ensure a resolution.
Thank you for understanding!